Persuasion (90 Minute) MindStretcher
People who get results are usually good at building productive workplace relationships. They do it through great communication skills that give rise to mutually beneficial outcomes. Persuasion is not about getting your own way to the detriment of others. It is about bringing together two worlds of knowledge and expertise to get things done.
At the end of this MindStretcher participants will understand:
- Value listening and questioning skills
- How to overcome communication barriers
- How to adapt your style to the other person/ people
- How to increase personal effectiveness through assertiveness and influencing
- The damaging effects of aggressive or inappropriate behaviour
- How to use persuasion skills to gain ‘win-win’ outcomes
Who should attend this course?
This MindStretcher is suitable for everyone.
Course format options
CALL 03450 578 160 or email: firstname.lastname@example.org
- To book this training course
- To discuss your training requirements with a member of the NFB Training Team
- To deliver this course in your organisation