Customer James Buchan used the NFB’s Find A Builder tool and was put in touch with Devlin Walker Ltd, a building company in the north-east that specialises in extensions and renovations. We asked James about the experience:
How did you hear about Find A Builder?
The quotes we were getting were too high or too cheap so we didn’t know who to trust. We came across the NFB’S Find A Builder tool through an online building and contractor search, and within 24 hours I was contacted by Lindsay Walker from Devlin Walker Ltd.
What work did you have carried out at your property?
Some structural work, including an internal and external opening widening with bi-fold fitted doors and two internal lintels. We have used Check-a-Trade previously to have work done in our kitchen but found that they were not reliable and the kitchen fitter was completely out of his depth.
Describe your experience of working with Devlin Walker Ltd
Firstly, Find A Builder was spot on: the trust element took the stress of everything away. Lindsay was very helpful. We wanted some additional work carried out but Devlin Walker Ltd was fully booked; however, Lindsay recommended us to another NFB contractor who was equally as perfect! We have recommended Lindsay and the team at Devlin Walker Ltd to our family and friends. Knowing who you can go to is very helpful and it’s great that if Lindsay is unable to help, she’s always happy to point us in the right direction.
How satisfied are you with the completed project?
There were absolutely no issues at all. When Lindsay first contacted us, she came with two builders who were able to physically see the work that we wanted completed. Lindsay always made time for us no matter what issues or questions we had.
Lindsay and her team were courteous, clean and on time, with all the work completed to a very high standard. More importantly, we were kept in the loop at every stage - 100% trust. They come highly recommended, and we will be looking to use them again in the near future.